Return Policy


Posh Return Policy: 

Returns are accepted with our authorization only. To receive an authorization number please call customer service at (501) 574-4822 and/or email info@poshformal.com for online orders only. 

Refused, unclaimed, undelivered orders or merchandise returned due to customers' errors with online orders only are subject to 20% restocking fee in addition to all freight charges. 

Refunds/Store Credit Authorized returns will be refunded if approved to your original account once items are return. If you prefer to have a store credit, it will be applied to your next order. All discounted, altered items, and custom dresses are final sale. 

In-store: All items are final sale, unless authorization for exchange only from management. 

Catalog Pre-orders in-store 20% Restock Fee for dress cancelation.  

We appreciate your small business support and as always customer service is here to assist you with additional questions at 501.574.4822